Cookie Policy

1. What Are Cookies?

This Cookie Policy explains how Top G Solutions ("we," "us," or "our") uses cookies and similar technologies to recognize you when you visit our website at Topgsolutions.com. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

2. Why We Use Cookies

We use cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate (we call these "essential" or "strictly necessary" cookies). Other cookies also enable us to track and target the interests of our users to enhance the experience on our Website (e.g., remembering your chat history with our AI agents).

3. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

• Example: Security cookies that identify you when you log in to view your dashboard.

Performance & Analytics Cookies

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are.

• Example: Google Analytics (helps us see which pages you visit most often).

Functionality Cookies (Important for AI)

These are used to recognize you when you return to our Website. This enables us to personalize our content for you and remember your preferences.

• Specific Use: These cookies allow our AI Chat Widget to maintain the context of your conversation as you navigate between different pages of the site. Without these, the chat bot might reset every time you click a new link.

Advertising Cookies

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. Likely third-party providers on our site include:

• Google Analytics: For website traffic tracking.
• [Chat Provider Name, e.g., Vapi/Intercom]: To power the customer service chat functionality.

5. How You Can Control Cookies

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted (specifically, the AI chat widget may not function correctly).

To learn how to manage cookies on popular browsers, please visit the developer's website:

• Google Chrome
• Mozilla Firefox
• Apple Safari

6. Updates to This Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

7. Contact Us

If you have any questions about our use of cookies or other technologies, please email us at: